Who we are
A founding team from Stanford and Georgia Tech.
Our team brings talent from IIT, Stanford Medicine, Fudan, and Strathmore.
AI-Native Health
WHERE WE ARE
Nairobi, 1 of 4
The SUGEN platform
The AI-enabled
hospital.
Agents follow the record that connects the front desk, the consultation, the pharmacy, and the ward. They help each team prepare the next step. Your clinicians stay in charge.
Agents assist. Your team decides.
Book a demoAI scribe & clinical assistanceAgents prepare the work. Clinicians make the call.
The ambient scribe turns the consultation into a structured draft. Agents suggest codes and check the supporting detail. The clinician edits and signs the note.
- Coding agents. Suggest ICD-11 codes from the clinical note and check the supporting evidence.
- Clinical checks. Flag gaps against cited guidelines before the clinician signs.
- Screening agents. Summarise reported symptoms, history, and red flags before the consultation.
- Registration support. Prepare patient and visit forms from intake for the desk to review.
- WhatsApp agents. Understand booking requests and prepare follow-up check-ins for staff approval.
Reception & patient engagementAgents support pre-screening, intake, and visit preparation.
Agents arrange visits and collect intake on WhatsApp. Pre-screening agents collect symptoms and relevant history before the visit for staff review. Registration agents prepare forms and bring possible patient matches to the desk for confirmation.
Keep appointment reminders, digital check-in, and queue updates with the visit. Share bills, prescriptions, and summaries through controlled links. Follow-up agents prepare consented check-ins for staff approval.
Clinical care & wardsAgents carry the context into each handoff.
Agents bring intake and triage information into the consultation draft. Clinicians review the history, complete the examination, and confirm the diagnosis, orders, and care plan.
The assisted record stays with nursing, dental, optical, and physiotherapy teams. Carry confirmed notes and orders into admission, ward nursing, maternity, and discharge.
Laboratory & imagingAgents connect clinical context from request to result.
Agents prepare clinical summaries for clinicians to review before ordering tests. Confirmed lab, imaging, and nursing orders go to the right department.
Label collected samples, track the work, and return results to the same visit. Critical results have an escalation path. Staff review and release results, with changes kept traceable.
Pharmacy & procurementAgents keep the clinical context with the prescription.
Agents prepare the clinical note that accompanies care. Clinicians confirm prescriptions. Pharmacy checks allergies and medicine history before approving and issuing.
Keep dispensing, returns, and stock on the same operational record. Track batches, expiry dates, and stock levels. Connect purchase requests, quotations, approvals, receipts, supplier payments, and branch transfers.
Billing & paymentsAgents prepare documentation for a connected bill.
Clinician-confirmed notes and coding suggestions from agents feed the visit record used for billing. Apply branch prices for cash, insurers, and capitation. Handle M-Pesa, deposits, and refunds in the same workflow.
Prepare receipts and electronic tax invoices from the visit. Match payments to bills and follow outstanding balances. Staff confirm the financial actions.
Insurance & claimsCoding agents help prepare the record behind the claim.
Agents suggest diagnosis codes for clinician review. Confirmed notes and codes feed insurance forms and claim packs, alongside the bill and supporting documents.
Check eligibility, record consent, and manage pre-authorisation. Track submissions, payer responses, refusals, and resubmissions. Staff review what goes to the payer.
Reports & branch managementSee the work behind the patient journey.
Reports bring together work captured across the patient journey. See collections, receivables, payer balances, stock value, and open visits. Review revenue and claims by department and payer.
Branch teams manage prices, staff, and services. Owners see their branches from one login. Roles control access, and audit trails show who handled the work.
